SAP Consulting and Software Validation

Sap Solution Manager

SAP Solution Manager

A key tool for Application Lifecycle Management

SAP Solution Manager is a multifunctional tool for managing your SAP system landscape. Its business process structure provides a unique repository for all documents and technical objects such as transactions, customizing and development properties that are required for the maintenance of your SAP systems and the business processes depicted therein. All this information is stored centrally in SAP Solution Manager (“single source of truth”), and is therefore accessible by all other tools.

In particular, companies in the life sciences and medical technology industries benefit from the functionalities of SAP Solution Manager:

SAP Solution Manager

  • The Solution Documentation and Solution Implementation tools allow the paperless validation and documentation of your business processes. With the integrated document management system and its electronic signatures, you can release your documents and check the documentation status. The tests necessary for validation can also be scheduled, released and documented electronically using the Test Management tool.
  • Using the Change Control Management tool ensures that changes to your business processes are carried out in a controlled and consistent way. In addition, you can be sure that the necessary documentation has been adapted and the changed functionality has been sufficiently tested. Thus, you can always maintain the validated status of your systems.
  • Using the Template Management tool, you increase the efficiency of global roll-outs and ensure that your business processes run smoothly.
  • The IT Service Management tool provides a central collection of errors and user requests and supports the ITIL processes Incident Management, Problem Management and Request Fulfillment.
  • Other tools such as Technical Operations, Business Process Operations, Maintenance Management and Upgrade Management offer many benefits for your IT.

DHC’s solutions include the industry-customized implementation of SAP Solution Manager, consisting of the design, configuration and programming of customized solutions. Compliance with industry standards and regulatory requirements (such as GxP) are an integral part of the implementation. Additional consulting services that DHC GmbH provides for SAP Solution Manager include:

  • Working with you to develop a strategy for your SAP Solution Manager. Together we determine the functions from which your company will benefit the most. Based on this, we derive a roadmap for the introduction of SAP Solution Manager. In addition, we configure your IT processes according to your requirements and train your employees.
  • SAP Solution Manager must be validated for use in regulated environments. We can support you in this validation, anywhere from a coaching approach to full service. Our reference processes for the processes used in SAP Solution Manager and corresponding documentation considerably reduce the complexity of a SAP Solution Manager validation.
  • Useing SAP Solution Manager as a framework for the paperless validation of your connected SAP systems: our preconfigured solution implements the DHC Validation Method consistently. You will also receive an extensive set of document templates for your validation. Our DMS Add-On closes gaps in the standard functionality of SAP Solution Manager. In conjunction with DHC VISION, you will benefit from DHC’s best practices; integration between DHC VISION and SAP Solution Manager is also available.
  • For Change Control Management, we also offer an add-on to meet the requirements of the life sciences and medical technology industries. Among other things, this add-on provides an electronic signature for Change Requests and Change Documents.
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